Procurement Policy
In this policy, “procurement” includes not only procurement of ready materials used for products but also various trade activities such as procurement of indirectly related materials, maintenance and management of facilities, etc.
I. Basic Procurement Concepts
As a responsible member of the business community, the BLUE CARD seeks to contribute to the development of society and enhancement of the quality of life of people throughout the world by providing top-quality products and services. In order to achieve these objectives, we perform procurement activities based on the following basic concepts:
Rational selection standards
We will select suppliers based upon rational and clear standards, such as quality, price, delivery assurance and operating stability, so as to procure superior goods and services from the most competitive sources. Decisions on procurement are made by the Procurement Division, which is independent from other divisions.
Openness and fairness
We will impartially provide all Indians and overseas suppliers with opportunities to supply their products and services to us. In addition, we will vigorously strive to procure these not only from suppliers involved in past transactions, but from newcomers as well.
Corporate social responsibility (CSR)
In conducting our procurement activities, we will seek to proactively fulfill our role as a good corporate citizen contributing to the society by taking into consideration CSR related factors such as compliance to regulations, product quality/safety, environment conservation, information security, fair trade, ethics, workers’ safety/hygiene, human rights, and fair labor practices.
We will seek our suppliers’ understanding of our policies and ask them to perform procurement activities by following the Procurement Guideline below to establish and further beneficial partnerships based on mutual trust.
II. Procurement Guideline
BLUE CARD requests all suppliers related to our procurement activities to follow the ten principles below:
Suppliers, by the development and provision of socially beneficial goods and services in a safe and responsible manner, shall strive to earn the satisfaction and confidence of consumers and customers, while taking necessary measures to protect personal data and customer related information.
Suppliers shall promote fair, transparent, free competition and sound trade. They shall also ensure that their relationships and contacts with government agencies and political bodies are of a sound and proper nature.
Suppliers shall engage in communication with members of society at large, including active and transparent disclosure of corporate information.
Suppliers shall strive to respect diversity, individuality, and differences of their employees to promote safe and comfortable workplaces.
Suppliers shall recognize that a positive involvement in resolution of environmental issues is an essential part of their activities and existence, and shall therefore approach these issues more proactively.
As “good corporate citizens,” suppliers shall actively engage in philanthropic activities, and other activities of social benefit.
Suppliers shall reject all contacts with organizations involved in violation of the law or accepted standards of responsible social behavior.
Suppliers shall observe laws and regulations applying to their overseas activities and respect the culture and customs of other nations and strive to manage their overseas activities in such a way as to promote and contribute to the development of local communities.
Senior management executives of suppliers shall assume the responsibility for implementing this guideline and for taking all necessary action in order to raise awareness in their corporation, and inform their group companies and business partners of their responsibility. Senior management executives shall also heed the voice of their stakeholders, both internally and externally, and promote the development and implementation of systems that will contribute to a greater understanding of business ethics.
In the case of incidents contrary to the principles of this guideline, senior management executives of suppliers must investigate the cause of the incident, develop reforms to prevent recurrence, and make information publicly available regarding their intended actions for reform. After the prompt public disclosure of information regarding the incident, authority and responsibility for the event should be clarified and disciplinary action should be taken in all areas responsible including the highest levels of management where necessary.
Quality Policy
The BLUE CARD operates its businesses based on this policy in order to provide the highest quality of products and services to customers.
We will seek to ensure customer's satisfaction and trust in response to the demands of society.
We will pursue the highest standard quality in the market by taking advantage of our leading-edge, proprietary technologies.
We will also strive for the highest quality of safety and environmental friendliness.
We will thoroughly comply with laws and regulations regarding our products and services.
We will correctly and properly disclose information regarding the quality, safety, and environmental friendliness of our products and services.
We will listen carefully to market opinions and commit to further sustainable quality improvement continuously.
Adopted on November1, 2015
Committee
BLUE CARD
Privacy Policy
We ensure the privacy of all our members.
Users Information and Privacy
BLUE CARD is committed to protecting all the information you share with us. We follow stringent procedures to help protect the confidentiality, security, and integrity of data stored on our systems. Our Website encrypts your credit card number and other personal information using Secure Socket Layer (SSL) technology to provide for the secure transmission of all data. Only those employees who need access to your information in order to perform their duties are allowed such access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.
Enjoy Secure shopping at BLUE CARD.
We use encryption technology, digital certificates, secure commerce servers, and authentication to ensure that your personal information is secure online.
Your registration
BLUE CARD keeps track of your information to offer you the best possible shopping experience. When you register (log in), you supply your email address and a password. This allows us to provide you access to your account every time you visit our Website. Before completing your first purchase, we also ask you for your name, phone number, email, billing and shipping addresses. This information, along with your credit card number, is necessary to fulfill your order. This information may be disclosed to specific members of our staff and to select third parties (such as our credit card processor and shipping provider) involved in the completion of your transaction and delivery of your order. We may also need your email address or phone number to contact you if we have questions about your order. We or our associate companies may also use your email address to notify you about new services or special promotional programs, or send you offers or information if you have opted-in. Emails are sent only to BLUE CARD members who have chosen to receive them (opted-in) or who have made a purchase on our website. At any time, you can notify us that you wish to stop receiving these emails. In addition, we keep a record of your past purchases, returns, and credits. We may also ask you for information regarding your personal preferences and demographics to help us better meet your needs.
Cookies
Like many other transactional websites, we use "cookies" to improve your shopping experience and to save you time. Cookies are little tags that we place onto your computer. We assign a cookie to your computer when you first visit us in order to enable us to recognize you each time you return. Through cookies we can customize our Website to your individual preferences in order to create a more personalized, convenient shopping experience. Please note that the cookies we use for our Website or email campaigns do not store personally identifiable information about you or your finances.
Analysis and reporting
BLUE CARD uses reporting software that allows us to analyze the amount and type of member traffic we get on our Website. We use this data to make improvements to your shopping experience and to ensure that we have enough capacity to properly serve all of our members. The software provides aggregate reporting information to BLUE CARD only. No personal or personally identifiable information is gathered or used for this process.
Server logs
In an effort to make our Website as effective and enjoyable as possible, the computers that operate it collect certain information each time you visit. We store these statistics in server logs. Once again, these statistics do not identify you personally, but provide us information regarding the type of user who is accessing our Website and certain browsing activities of that user. This data may include: the IP address of the user accessing our Website (i.e. the unique I.D. number of the user's computer), the type of browser (Internet Explorer, Firefox, etc.) and the operating system (Windows, Mac OS, etc.), the Website the user last visited before linking to our Website, how long the user accessed our Website in any given session, and the date and time of access. We may make extensive use of this data at an aggregated level in order to understand how our Website is being used. We may share some of the aggregate findings (not the specific data) with advertisers, sponsors, investors, strategic partners, and others in order to help grow our business.
Service providers
BLUE CARD may use various outside agencies (third party service providers) to make our Website operate. For example, we may use third parties to host our Website, operate various features made available on our Website, send emails, analyze data, provide search results and links, and assist in fulfilling your orders. Some of these third parties may need access to your information in order to make the services provided through our Website work. Information will only be disclosed to these service providers on a need-to-know basis, and they will only be permitted to use such information for the purpose of providing the particular services provided by such entities in connection with our Website.
Exceptions
BLUE CARD may be forced to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when BLUE CARD, in its sole discretion, deems it necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply our Website terms of use. Personally identifiable information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale, or other change in control.
Changes in policy
You acknowledge that this Privacy Policy is part of the Terms of Use and you unconditionally agree that using this Website signifies your assent to BLUE CARD’S Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website. Your visit and any dispute over privacy is subject to this policy and our Terms of Use, including limitations on damages. BLUE CARD reserves the right to change the terms of use and this Privacy Policy, at any time. We will post any changes so that you are always aware of our policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Communication address :- BLUE CARD, XCEL India Infrastructure Management Pvt. Ltd.
Godrej Waterside, Block DP, 5th Floor, Sector-V, Salt Lake City, Kolkata - 700 091
Phone – 00000 00000 , 0000 0000
033- 0000 0000 , 033- 0000 0000.
Disclaimer
Security is a top priority at BLUE CARD, and we make every effort to ensure that our transaction process is safe and that your personal information is secure.
BLUE CARD, will never e-mail or call you to disclose or verify any of your password s (Credit card/ Debit card/ Netbanking etc). If you are contacted or receive an unsolicited e-mail which asks you any such information, disregard the request and report it to us at feedback.@bluecard.co.in.
How to Identify Spoof or Phishing E-mails?
If you receive an e-mail asking you for personal information or directing you to a site other than BLUE CARD, it could be a "spoof" or "phishing" e-mail and should be considered as fraudulent.
Some phishing e-mails contain links to websites that contain the word "BLUE CARD" somewhere in the URL but will take you to a completely different website. If you hover over the link you often can see the underlying URL which will be in a different format to those linked to within the BLUE CARD sites.
If you click through on a phishing e-mail and are taken to a page looking like "Your Account" or anything that asks you to verify or change your personal details, you should consider it as fraudulent.
Usually, fake e-mail messages are NOT personalized, while valid messages from BLUE CARD are. The following is an example from a real phishing scheme:
Dear valued customer, it has come to our attention that your account information needs to be updated due to inactive member, frauds, and spoof reports. Failure to update your records will result in account deletion. Please follow the link below to confirm you data.
Such type of e-mails should be immediately discarded and make sure you do not click on the links given by them.